DOI: 10.1111/jpm.13009 ISSN: 1351-0126

Experiences of consumers, carers and clinicians during borderline personality disorder presentations to the emergency department—An integrative review

Joseph Miller, Elle Nguyen, Amanda Yu Hui Lam, Peter Brann, Stanley Innes, Paul Buntine, Jillian Broadbear, Judy Hope
  • Pshychiatric Mental Health

Abstract

Introduction

People with a borderline personality disorder (BPD) diagnosis or symptoms may experience emotional crises which necessitate use of the emergency department (ED). No existing reviews focus specifically on experiences of consumersa, carersb and clinicians in relation to ED presentations by people diagnosed with BPD.

Aim/Question

The aim of this study was to synthesise knowledge on consumer, carer and clinician experiences of BPD in the ED.

Method

An integrative review methodology was chosen as it best captures the complexity of varied perspectives and emergent phenomena from diverse literature sources. EMBASE, CINAHL, PsycInfo and Medline were searched for papers published before 16 February 2022.

Results

Nine papers met the inclusion criteria (five qualitative, one quantitative, one mixed methods and two letters to the editor). Key themes were barriers to timely and adequate care, and stigmatising attitudes and practices towards people diagnosed with BPD. Negative attitudes were perceived to perpetuate harmful outcomes and further ED visits.

Discussion

Predominantly negative ED experiences were expressed by clinicians, consumers and carers. Further work is needed in ED models of care and staff education to improve the experience of care for consumers, carers and clinicians alike.

Implications for Practice

Opportunities for change will exist through co‐designed innovation, education, advocacy and leadership.

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